For a lot of coffee lovers, Keurig coffee makers are the go-to choice for making a quick and easy cup of joe at home. But what should you do when trouble’s brewing? Is your Keurig not working? Don’t worry, we’ve got you covered.
There are a few common problems that can come with having a Keurig. Maybe it simply won’t turn on or brew coffee, or maybe it leaks or dispenses too much or too little coffee. Yes, these kinds of issues can be frustrating, especially if you’re craving your morning caffeine fix. Fortunately, you can usually solve the problem with some basic troubleshooting.
Let’s take a look at some of the most common Keurig problems and how to fix them. Whether you’re dealing with a clogged machine, a malfunctioning power source, or something else, this article should help you get your Keurig back up and running.
Understanding Your Keurig
If you own a Keurig coffee maker, you know how convenient it is to have a fresh cup of coffee at the press of a button. But like any appliance, your Keurig experience issues from time to time, leaving you frustrated and without your morning coffee.
In the sections that follow, you’ll come to understand some basic information about your Keurig machine and how to troubleshoot the issues that may arise.
Keurig makes a variety of coffee makers, ranging from the Keurig Mini to the Keurig Duo and the K-Cafe. Each model has its own unique features and functions, so it’s important to familiarize yourself with your specific Keurig model. For example, the K575 and K475 models have a large water reservoir, while the K-Elite has a strong brew setting and temperature control.
Here are the Top 5 Bestselling Keurig Models:
If your Keurig isn’t working, there may be a technical issue that needs to be addressed. Common technical issues include the machine not turning on, the machine not brewing coffee properly, and the machine leaking water. In these cases, it may be necessary to replace certain machine parts or contact Keurig customer service for assistance.
Understanding the different parts of your Keurig machine can help you troubleshoot problems. Some important parts to be aware of include the water reservoir, the brew head, and the needle that punctures the K-Cup. If any of these parts are damaged or not functioning properly, it can cause your Keurig to not work as expected.
By familiarizing yourself with your specific Keurig model and the different machine parts, you can better diagnose and fix any technical issues that may arise.
Identifying the Issue
If you are experiencing issues with your Keurig coffee maker, the first step – of course – is to identify the problem. Here are some common problems you may encounter with your Keurig and how to identify them:
Keurig is Not Brewing
If your Keurig is not brewing, there could be several reasons why. Perhaps the most common reason – which may make you feel silly – is that the machine is not plugged in. Check to make sure your Keurig is plugged in and your power outlet is working.
Another possibility is that the water reservoir is either empty or not properly seated. So, make sure to check your water reservoir.
Keurig is Not Dispensing Water
If your Keurig is not dispensing water, there may be a clog or a blockage in the machine. This could be caused by a buildup of scale or debris in the water lines. To fix this issue, try descaling your Keurig using a descaling solution. You can also try cleaning the needle that punctures the K-cup to see if that helps.
Keurig is Leaking
If your Keurig is leaking, there could be a problem with the water reservoir or the internal components of the machine. Check the water reservoir to make sure it is properly seated and not cracked or damaged.
Keurig Touch Screen Not Turning On
If your Keurig touch screen is not turning on, there could be an issue with the power source or the touch screen itself. Check the power outlet to make sure it is working properly.
Keurig is Not Turning On
If your Keurig is not turning on, there may be an issue with the power source or the internal components of the machine. Check the power outlet to make sure it is working properly.
By identifying the issue with your Keurig, you can then troubleshoot the problem and find a solution. If any of your issues persist, you can contact Keurig customer service for further assistance.
Resolving Keurig Power Issues
If you are having trouble with your Keurig not turning on, there are several things you can try to resolve the issue. First, make sure that the power cord is securely plugged into the outlet and the Keurig machine. If the power button is not working, check to see if the outlet is functioning properly by testing it with another device.
If you have checked the power source and the outlet is working properly, you can try resetting your Keurig machine. To reset the machine, unplug it from the power source, wait a few minutes, and then plug it back in. This simple reset may resolve the issue and get your machine working again.
If resetting the machine does not work, there may be a more serious issue. Often, the thermal switch has been tripped, which causes the machine to stop functioning. This can happen when the machine gets too hot or encounters a technical malfunction. If you suspect this is the issue, refer to this article for instructions on how to fix it.
Another issue that can cause power problems is too much scale buildup or debris clogging the water lines. This can happen when using hard water, which contains mineral-based deposits that can build up over time. See below for instructions on cleaning and descaling your Keurig.
Troubleshooting Keurig Brewing Problems
If your Keurig is not brewing, it can be frustrating, especially when you need your coffee fix. There are several reasons why your Keurig might not be brewing, and addressing these problems can help you get your machine up and running again.
Check Your Setup
The first thing you should do is make sure your Keurig is set up correctly. Ensure that it is plugged into an active outlet, and there is enough water in the reservoir. Check if the settings are correct according to the user manual. Starting from scratch and setting up your brewer correctly can often solve the problem.
Clean the Puncture Needle
The puncture needle is responsible for piercing the K-cup or coffee pod to allow the hot water to flow through and brew your coffee. Over time, the needle can become clogged with coffee grounds or debris, preventing the water from flowing through. Cleaning the puncture needle can help resolve this issue. You can use a paper clip or a needle to remove any clogs and ensure that the needle is clear.
Check for Clogged Water Lines
If your Keurig is still not brewing, the water lines might be clogged. Hard water can cause mineral-based deposits to build up inside the machine, blocking the internal pipes and water lines. You can try descaling your coffee maker to remove any buildup. Descaling involves running a solution of water and vinegar through the machine to remove any mineral deposits.
Use Fresh K-Cups or Coffee Pods
If you are using old or expired K-cups or coffee pods, they might not brew properly. Ensure that you use fresh K-cups or coffee pods to ensure the best brewing experience.
By following these tips, you can address most Keurig brewing problems and enjoy your favorite beverages again.
Fixing Water-Related Problems
If your Keurig is not working, water-related problems could be the culprit. Here are some tips to help you fix these issues:
Check the Water Reservoir
If your Keurig is not pumping water, the first thing you should check is the water reservoir. Make sure it is properly seated and filled with water. If the reservoir is empty or not properly seated, your Keurig will not work.
Clean the Water Reservoir
Over time, the water reservoir can become dirty and clogged with mineral deposits. If this happens, your Keurig may stop working. To clean the water reservoir, remove it from the machine and wash it with warm, soapy water. Rinse it thoroughly and let it dry before replacing it in the machine.
Check the Water Filter
If your Keurig has a water filter, make sure it is properly installed and not clogged. A clogged water filter can prevent your Keurig from working properly. If the water filter is dirty or clogged, replace it with a new one.
Use Filtered Water
Using filtered water in your Keurig can help prevent mineral deposits from building up in the machine. If you are using tap water, consider using a water filter to remove impurities.
Check the Water Pump
If your Keurig is not pumping water, the water pump may be clogged or damaged. To check the water pump, remove the water reservoir and turn the machine upside down. You should be able to see the water pump. If it is clogged, clean it with a toothbrush or replace it if it is damaged.
Fix Water Leakage
If your Keurig is leaking water, it may be due to a problem with the water reservoir. Check to make sure the reservoir is properly seated and not damaged. If the reservoir is damaged, replace it with a new one. If the leakage persists, you may need to contact Keurig customer service for further assistance.
Cleaning and Descaling Your Keurig
To keep your Keurig working properly, you need to clean and descale it regularly. Over time, dirt and debris can accumulate inside the machine, causing it to malfunction. Descaling is especially important because it removes calcium and mineral buildup that can clog the machine and affect the taste of your coffee.
To clean your Keurig, start by unplugging it and removing all removable parts, such as the water reservoir, drip tray, and K-cup holder. Wash these parts with warm soapy water and a soft cloth, then rinse and dry them thoroughly. You can also run them through the dishwasher if they are dishwasher safe.
Next, use a clean, damp cloth to wipe down the exterior of the machine. Be sure to remove any dried coffee or other debris that may have accumulated on the surface.
To descale your Keurig, you can use a descaling solution or white vinegar. If you choose to use vinegar, mix equal parts vinegar and water and pour the mixture into the water reservoir. Run the machine through a brewing cycle without a K-cup, then repeat the process with plain water to rinse out any vinegar smell.
Keurig does make its own Brewer Cleanse Kit, which comes with rinse pods and descaling solution. The Cleanse Kit is compatible with all Keurig models.
- Better tasting beverages: Reduces flavor carry over between brews
- Quickest way to clean your k cup pod holder: Rinse away residue and oils that can build up in your coffee maker
- Easy to use: Use just like you would a regular k cup pod
If your Keurig is still not working after cleaning and descaling, there may be air bubbles trapped inside the machine. To fix this, try turning the machine upside down and gently tapping the bottom to dislodge any air bubbles.
By regularly cleaning and descaling your Keurig, you can keep it working properly and ensure that your coffee tastes its best.
Dealing with Taste Issues
One of the most common issues Keurig users face is that their coffee tastes bad. If you are experiencing this issue, there are a few things you can try to fix it.
Firstly, consider using filtered water instead of tap water. Tap water can contain minerals and other impurities that can affect the taste of your coffee. By using filtered water, you can ensure that your coffee tastes as good as possible.
Secondly, make sure that you are regularly cleaning and descaling your Keurig machine. Over time, mineral buildup can occur in your machine, which can affect the taste of your coffee. By regularly cleaning and descaling your machine, you can ensure that your coffee always tastes great.
If you are a coffee enthusiast and are particularly sensitive to taste issues, you may want to consider investing in a more high-end coffee maker. While Keurig machines are convenient and easy to use, they may not produce the same quality of coffee as a more expensive machine.
Contacting Keurig Support
If you have tried all the troubleshooting tips and your Keurig still isn’t working, it may be time to contact Keurig Support. The Keurig Support team is available seven days a week to help you resolve any issues you may be experiencing with your Keurig coffee maker.
To contact Keurig Support, you can call their toll-free number at 1-866-901-2739. You can also visit their website and click on the “Contact Us” link to send an email or start a live chat with a Keurig representative.
Before contacting Keurig Support, make sure you have your Keurig coffee maker’s model number and serial number handy. You can find this information on the bottom or side of your Keurig coffee maker.
If your Keurig coffee maker is still under warranty, be sure to have your proof of purchase ready. Keurig offers a one-year limited warranty on their coffee makers, so if your coffee maker is still under warranty, Keurig may be able to repair or replace it for you free of charge.
When contacting Keurig Support, be clear and concise about the issue you are experiencing with your Keurig coffee maker. Be sure to provide as much detail as possible, including any error messages you may be seeing. This will help the Keurig Support team diagnose and resolve the issue more quickly.
Maintaining Your Keurig
To keep your Keurig functioning properly, regular maintenance is important. Here are some tips to keep your machine in good condition:
- Clean the machine regularly: It is important to clean your Keurig regularly to avoid clogging and ensure optimal performance. You can clean the exterior of the machine with a damp cloth. For the interior, you can use a paper clip tool to clean the needle that punctures the K-cup.
- Check the heating device: If your Keurig is not working properly, it could be due to a faulty heating device. Check the heating device to ensure it is functioning correctly. If it is not, you may need to replace it.
- Check the magnet: The magnet in the water reservoir can become dislodged, causing the machine to malfunction. If your Keurig is not working, check the magnet to ensure it is in place.
- Check the o-ring: The o-ring is a rubber seal that helps prevent leaks. If the o-ring is damaged or worn, it can cause leaks. Check the o-ring regularly to ensure it is in good condition.
- Check the dispensing line: If your Keurig is not dispensing coffee properly, it could be due to a clogged dispensing line. You can use a paper clip tool to clear any clogs in the dispensing line.
By following these simple maintenance tips, you can keep your Keurig in good condition and hopefully avoid any issues with your machine.
Frequently Asked Questions
How do I reset my Keurig?
If your Keurig is not working properly, resetting often solves the problem. To do this, unplug your Keurig from the power source, wait for a few minutes, and then plug it back in.
Why isn’t my Keurig working when I press the button?
If your Keurig is not working when you press the button, there may be a few different reasons why. One common reason is that the water reservoir is not properly seated. Make sure the reservoir is firmly in place before trying to brew your coffee. Another reason could be that the machine needs to be descaled. Over time, mineral buildup can clog the machine and prevent it from working properly. Follow the manufacturer’s instructions for descaling your Keurig.
Why is the water not coming out of my Keurig?
If the water is not coming out of your Keurig, there may be a few different reasons why. Your machine may need to be cleaned and descaled. Or your water reservoir may be empty or not properly seated. Make sure the reservoir is full and firmly in place before trying to brew your coffee.
Why won’t my Keurig push water through the K cup?
If your Keurig is not pushing water through the K cup, usually it’s because your machine needs to be descaled or the K cup is not properly punctured. Make sure the K cup is properly inserted and that the machine punctures it correctly.
Why is my Keurig not working with my coffee pod?
If your Keurig is not working with a pod, usually it’s because the pod is not properly inserted. Make sure the pod is properly inserted and that the machine punctures it correctly.
Why are my Keurig buttons not working?
If your Keurig buttons are not working, it’s likely that your machine needs to be reset. Unplug your Keurig from the power source, wait for a few minutes, and then plug it back in. This should reset the machine and will likely solve the problem. If not, your buttons may be dirty or sticky. Clean the buttons with a damp cloth and try again.